NACCHO #healthelection16 : Client contacts at Aboriginal health organisations continue to increase

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Australian Government-funded primary health care organisations saw around 435,000 individual clients through over 3.5 million episodes of care, an average of 8.2 episodes of care per client, in 2014-15, according to a report released today by the Australian Institute of Health and Welfare (AIHW).

DOWNLOAD THE REPORT AIHW Aboriginal Health Organisations May 2016

The report, Aboriginal and Torres Strait Islander health organisations: Online services report-key results 2014-15 includes information from 278 organisations across Australia providing health services to Aboriginal and Torres Strait Islander people.

Seventy-three per cent of these organisations (203) provided primary health-care services and 68% (138) of these were Aboriginal Community Controlled Health Organisations.

‘The health services and activities provided by these organisations play an important role in delivering health care to Indigenous people,’ said AIHW spokesperson Dr Fadwa Al-Yaman.

‘This includes clinical care, health promotion, child and maternal health, social and emotional wellbeing support and substance-use prevention’.

In 2014-15, most organisations (220) provided maternal and child health services, with 7,400 Indigenous women accessing antenatal services through 34,100 visits. Around 22,100 health checks for Indigenous children aged 0-4 years were conducted.

Social and emotional wellbeing services-counselling, family tracing and reunion support services-were provided by 97 organisations employing 221 counsellors, a 17% increase in counsellors compared with 2013-14.

Substance-use services were offered at 67 organisations, and saw 25,200 clients through 151,000 episodes of care, an average of 6 episodes of care per client.

Compared with 2013-14, the number of client contacts increased by 9% while client numbers increased by 4%. Over time, the average number of contacts per client per year has increased from 7.7 in 2008-09 to 11.6 in 2014-15.

There were 4,454 health staff employed in primary health care organisations and 2,905 other staff. Just over half (53%) of all staff were Indigenous. The most common health workers were nurses and midwives (15%), followed by Aboriginal health workers (11%) and doctors (6%).

‘Staffing varied by location, with 39% of nurses and midwives employed in Very remote areas and 31% of Aboriginal health workers employed in Outer regional areas,’ said Dr Al-Yaman.

Client contacts by nurses and midwives represented 50% of all client contacts in Very remote areas compared with 29% nationally.

The AIHW is a major national agency set up by the Australian Government to provide reliable, regular and relevant information and statistics on Australia’s health and welfare.

This seventh national report presents information from 278 organisations across Australia, funded by the Australian Government to provide one or more of the following health services to Aboriginal and Torres Strait Islander people: primary health care, maternal and child health care, social and emotional wellbeing services, and substance-use services. These organisations participated in the 2014–15 Online Services Report data collection. Information is presented on the characteristics of these organisations, the health services and activities provided to clients and staffing levels. Other information presented includes client numbers, client contacts and episodes of care, and service gaps and challenges.

Primary health client contacts increased

  • In 2014–15, 203 of the organisations (73%) were funded to provide primary health-care services and many of these were Aboriginal Community Controlled Health Organisations (138 or 68%).
  • These organisations employed 7,359 full-time equivalent staff and just over half (53%) were Indigenous, a similar proportion to 2013–14 (53%). The workforce was made up of 4,454 health staff (61%) and 2,905 other staff (39%). Nurses and midwives were the most common type of health worker, representing 15% of employed staff. This was followed by Aboriginal health workers (11%) and doctors (6%). However, the relative proportions of these varied by remoteness area, with more nurses and midwives being employed in Very remote areas (39%) and more Aboriginal health workers in Outer regional areas (31%).
  • Health staff provided primary health-care services to around 434,600 clients through 5.0 million client contacts. Since 2013–14, client contacts increased by 9%. Although the number of staff per 1,000 clients was similar to 2013–14 (18 per 1,000 clients), the number of contacts per client showed a small increase and continued an upward trend in average contacts per client overtime, which has gone from 7.7 in 2008–09 to 11.6 in 2014–15.

An average of nearly 5 antenatal visits per woman

In 2014–15, 220 of the organisations (79%) provided maternal and child health services, either through primary health or New Directions funding. Around 34,100 antenatal visits were reported for 7,400 Indigenous women, an average of 4.6 visits per woman. Around 22,100 child health checks were conducted for Indigenous children aged 0–4 years.

More social and emotional wellbeing counsellors

In 2014–15, 97 of the organisations (35%) were funded to provide social and emotional wellbeing services. They employed 221 counsellors, an increase of 17% compared with 2013–14. Around 60% of counsellors were Indigenous, a similar proportion to 2013–14 (62%). Services were provided to around 21,100 clients through 100,200 client contacts.

Amphetamines seen as an important substance-use issue

In 2014–15, 67 of the organisations (24%) were funded to provide substance-use services. They saw around 25,200 clients through 151,000 episodes of care. Most episodes of care (89%) were for non-residential or after-care services. The proportion of these organisations that reported amphetamines as one of their most important issues in terms of staff time and organisational resources increased from 45% in 2013–14 to 70% in 2014–15.

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